A derogatory mark is a negative, long-lasting indication on your credit report(s) that generally means you didn’t pay back a loan as agreed. As long as you make your Mine payments on time, you should not see any derogatory remarks from us.
Just as we report your on-time payments of Mine, we will also report missed payments. If you see a derogatory remark that you believe to be a mistake, please get in touch.
FAQs
How will the line of credit available through my Mine card appear on my credit report?
You will likely see "Mine / Lead Bank" or "Fizz / Lead Bank" (we used to be called Fizz). Lead Bank is our partner bank and the lender of record on your line of credit.
What should I do if I think Mine has inaccurately reported me to the credit bureaus?
Please contact us immediately and we will try to help you resolve the issue. You can reach us through the in-app chat or by email at [email protected].
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