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How to dispute a charge

How to dispute a charge on your Mine Card

To dispute a charge

  1. Tap on the chat icon on the top of the app and start a conversation

  2. Provide the name, date, and amount of the transaction

We'll open a case and keep you updated along the way.

You can also email us at [email protected] or write us at Mine Technologies, Inc., 450 Broadway, Level 2, New York, NY 10013.

Fraud

MIne partners with other financial companies to help make sure that your card and your purchases are protected against fraud. If you believe a fraudulent charge was made, please get in touch with us as soon as possible.


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